Some Real Facts About Canada Post

 

* Canada Post DOES NOT have an AIR-MAIL service for parcels

†† weighing over 1 kilo (2.2 lbs) being shipped to the U.S.A.

Your options are either, Expedited (surface/ground 8 to 21 business

†† days) or Express Post (5 to 7 business days).

 

* Canada Post DOES NOT have an AIR-MAIL service for parcels

†† weighing over 2 kilo (4.4 lbs) to approx 25% of international destinations.

†† Your options were either, surface/ground (6 to 18 weeks) or

†† Express Post (8 to 20 business days).

†† Due to the poor service of the ground option, we no longer offer it as an option.

 

†† Here are some of the most popular destinations we ship to,

†† which has NO air-mail service:

†† All of the European countries, all of The U.K., all of the

†† Scandinavian countries, Australia, Bahamas, Barbados, Brazil,

†† Chile, China, Hong Kong, Israel, Japan, Malaysia, New Zealand,

†† The Philippines, Singapore, South Korea, to name a few.

 

* Express Post to Australia, Italy, The Philippines and China, have published

†† standards, and estimated delivery times, but they are NOT GUARANTEED.

†† Hey Canada Post, who was the brain behind this? If you canít guarantee

†† delivery, why is it an Express Post service? Feel free to contact me for ideas.

 

* As you can see by the delivery time standards, Express Post is really just

†† an Air-Mail service, with the Express Post high prices.

 

* Express Post has a daily adjusted fuel surcharge of 4.5% to 9.75%.

†† (See added info at the bottom of the page)

 

* Even though we are led to believe, Express Post has a GUARANTEED

†† ON TIME delivery service, it is NOT always the case, and I have a letter from

†† Canada Post stating: ďThese standards are not guaranteed, and are

†† intended as a guideline onlyĒ.

 

* Even if it has a tracking number, Express Post is NOT set up to give

†† you the ability to track your parcel from the Canada Postís website.

†† What it provides is, a delivery confirmation, 12 to 48 hrs after the parcel

has been delivered.

 

* Feel free to BELIEVE that Canada Postís insurance does cover damages.

†† I also remember believing in Santa Claus at one point in my life.

†† CANADA POST IF YOU READ THIS, FEEL FREE TO EMAIL,

†† ORPHONE TO MAKE A BELIEVER OUT OF US.

 

* Our restricted optional in-house damage insurance however,

†† DOES cover damages.

 

* Canada Post has a ďFRAGILEĒ stickers mentioning: ďGlass and

†† Ceramics are NOT subject to coverage for damagesĒ on it.

†† You can draw your own conclusions from this one.

 

* Unlike USPS, Canada Post does NOT supply us with boxes or packing

†† materials, free of charge.

†††

††††††††††††††††††††††††††††††††††††††† If your parcel is lost in the mail

 

* Canada Post will NOT open a claim, for a lost parcel until 30 days

†† after it was mailed with the airmail service, and 75 days if it was

†† mailed ground. Some Canada Post claim clerk will open the claim

†† after 30 and 75 days, but some others will insist on 30 and 75

†† BUSINESS DAYS.

 

* Nothing will be done by Canada Post for the next 30 days, except to

†† send a letter asking us to confirm that the parcel is still lost. This letter

†† will come with a 10 days reply, but will come in 2 days before the deadline.

†† If the confirmation that the parcel is still lost is NOT received, by the 10

†† days notice deadline, they will assume that it was delivered successfully.

 

* Approx. 30 days after the claim was filed, they will send a letter asking

†† us to send them the appropriate documents (i.e. postal receipt, ebay invoice

†† email communication etc.). Depending on the outcome of their investigation

†† a refund may be received within the next 30 days. So this is 75 to 90 days

†† after the parcel was mailed.

 

* DONíT WORRY, SHOULD THIS HAPPEN TO YOU, WITH ONE

†† OF THE PARCEL WE SHIPPED, YOU WOULD GET REFUNDED

†† MUCH SOONER, AS UNLIKE CANADA POST, WE DO BELIEVE

†† IN PROVIDING CUSTOMER SERVICE.

 

* More info to be added in 2010, as we keep dealing with Canada Post

 

* October 06 2008. Today even after the price of crude has dropped to $87.81

†† per barrel, Canada Post still has a 15% FUEL SURCHARGE,to the U.S.A.

†† a percentage, that was reached, when the price of crude was at approx. $140.00 per barrel.

†† The last time, the price of crude was around $87.81, was January 2008, and

†† that point, Canada Postís fuel surcharge rate was introduced around that time, and it was

†† around 4.75%.

 

*October 28 2008, the barrel of crude has plummeted to $62.73 USD, a 17 month low,

Canada Postís website still shows a 15% Fuel surcharge, for the Express Post USA, and

The EMS International services. but has dropped the ground service at 10% fuel surcharge.

 

*January 20 2009, the barrel of crude has plummeted to $38.74 USD, a 36 + months low, and a

price at which, fuel surcharges was not charged. Canada Postís website still shows a 9.5% Fuel

surcharge, for the Express Post USA, and The EMS International services, but has dropped the

ground service to 4.5% fuel surcharge.

 

*October 20 2009, Canada Postís website still shows a 11.75% Fuel surcharge, for the Express

Post USA, and The EMS International services, but has dropped the ground service to 6.72%

fuel surcharge.

 

*In May of 2010, our first time back on eBay this year, Iíve given up on Canada Postís exorbitant

charges, disguised in anyways they can be. They are expensive, they will get even more expensive,

but they are CHEAPER, than Fed-Ex, and UPS services.

* If you have questions, or comments, don't hesitate to contact us by email via the eBay channels

Thank You!

Christian (Picked-in-Canada)

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